Terms of Use

Terms of Use - Valentine-beauty

These Terms of Use (“Terms”) govern your access to and use of Valentine-beauty.com (“Website”), including all content, features, and services offered through the platform (such as browsing luxury perfumes, colognes, couture makeup, and professional tools, creating an account, placing orders, or engaging with customer support). By accessing or using the Website, you (“User” or “You”) agree to be bound by these Terms, as well as our Privacy Policy, Shipping Policy, and Refund Policy (all available on the Website). If you do not agree to these Terms, you may not access or use the Website.

1. Eligibility to Use the Website

  • You must be at least 13 years old to access or use the Website. If you are between 13 and 17 years old, you may use the Website only with the supervision and written consent of a parent or legal guardian, who agrees to be bound by these Terms on your behalf.
  • By using the Website, you confirm that you have the legal capacity to enter into these Terms (or that your parent/guardian has such capacity and consents to these Terms).
  • Valentine-beauty reserves the right to restrict, suspend, or terminate your access to the Website at any time, without prior notice, if you violate these Terms, engage in fraudulent or unlawful activity, or pose a risk to other Users or the Website’s integrity.

2. Account Creation & Management

  • Account Registration: To access certain premium features (e.g., placing orders, saving favorite luxury products, tracking shipments, or accessing personalized beauty recommendations), you may need to create a user account. When registering, you must provide accurate, complete, and up-to-date information (including your name, email address, and a secure password).
  • Account Security: You are solely responsible for maintaining the confidentiality of your account credentials (password, email address) and for all activities conducted under your account. Immediately notify Valentine-beauty at [email protected] if you suspect unauthorized access to your account (e.g., unknown orders, changes to personal information, or misuse of your profile). Valentine-beauty shall not be liable for any loss or damage resulting from your failure to protect your account.
  • Account Termination: You may delete your account at any time by contacting our customer service team. Valentine-beauty may also terminate or suspend your account without prior notice if you violate these Terms (e.g., fraudulent ordering, sharing account access with others, misusing Website features, or posting inappropriate content). Upon termination, you will lose access to account-specific features, but any existing orders will be governed by our Terms of Purchase.

3. Permitted Uses of the Website

You may use the Website only for lawful purposes and in accordance with these Terms, consistent with the luxury and elegance of the Valentine-beauty brand. Permitted uses include:
  • Browsing the Website to view product information (e.g., fragrance notes, makeup formulas, tool specifications, and pricing).
  • Creating and managing a user account to place orders, save favorite luxury products, track shipments (as outlined in our Shipping Policy), and access personalized recommendations.
  • Contacting customer service for assistance with product questions, order inquiries, returns, or refunds (via [email protected]).
  • Subscribing to our luxury newsletter (if available) to receive updates on new product launches, exclusive offers, or beauty tips—you may unsubscribe at any time via the “unsubscribe” link in our emails.
  • Sharing Website content (e.g., product pages, collection highlights) for personal, non-commercial purposes, provided you credit Valentine-beauty and do not alter or misrepresent the content.

4. Prohibited Uses of the Website

You may not use the Website for any unlawful, fraudulent, or harmful purpose. Prohibited activities include, but are not limited to:
  • Accessing or attempting to access restricted areas of the Website (e.g., administrative portals, customer data databases, or proprietary product information) without authorization.
  • Using automated tools (e.g., bots, scrapers, crawlers) to collect, extract, or copy Website content (including product images, descriptions, pricing, or user data) without prior written permission from Valentine-beauty.
  • Uploading, transmitting, or distributing malware, viruses, or other harmful software that could damage the Website, Valentine-beauty’s systems, or other Users’ devices.
  • Making false or misleading claims (e.g., creating fake accounts, submitting fraudulent orders, impersonating another person or entity, or misrepresenting your affiliation with Valentine-beauty).
  • Violating intellectual property rights (e.g., reproducing, modifying, distributing, or selling the Website’s logos, product designs, content, or brand name without authorization; using Valentine-beauty’s trademarks in unauthorized promotions or counterfeit products).
  • Interfering with the Website’s functionality (e.g., overloading servers, disrupting navigation, bypassing security measures, or manipulating product availability, pricing, or reviews).
  • Using the Website to promote or sell third-party products or services, or to send unsolicited commercial communications (spam), hate speech, discriminatory content, or material that is obscene, violent, or offensive.
  • Attempting to reverse-engineer, decompile, or modify any software or code used on the Website.

5. Intellectual Property Rights

  • Valentine-beauty’s Intellectual Property: All content on the Website (including text, logos, graphics, product images, videos, software, brand names, and fragrance/makeup formulas) is the property of Valentine-beauty or its licensors and is protected by copyright, trademark, patent, and other intellectual property laws worldwide. You may not reproduce, modify, distribute, display, or create derivative works from this content without prior written permission from Valentine-beauty.
  • Product Designs & Formulas: The formulations of Valentine-beauty’s perfumes, colognes, couture makeup, and the design of professional tools are proprietary and protected by intellectual property rights. Unauthorized replication, imitation, or reverse-engineering of these products is strictly prohibited.
  • User-Generated Content: If you submit user-generated content (e.g., product reviews, photos of you using Valentine-beauty products, or comments on social media integrations), you grant Valentine-beauty a non-exclusive, worldwide, royalty-free license to use, display, reproduce, and distribute the content on the Website, in marketing materials, or on social media—with attribution to you, if applicable. You warrant that you own or have the legal right to submit the content and that it does not infringe on any third party’s rights.

6. Website Availability & Content Accuracy

  • Availability: Valentine-beauty strives to keep the Website accessible 24/7, but we do not guarantee uninterrupted or error-free access. The Website may be temporarily unavailable for maintenance, updates, or technical issues (with or without prior notice). Valentine-beauty shall not be liable for any loss, inconvenience, or damages resulting from Website downtime.
  • Content Accuracy: We make every effort to ensure Website content (including product details, pricing, fragrance notes, makeup shades, and shipping information) is accurate and up-to-date. However, errors may occur (e.g., typographical mistakes, stock discrepancies, or outdated product information). Valentine-beauty reserves the right to correct errors and update content at any time without notice. We are not liable for any decisions you make based on outdated or incorrect content (e.g., purchasing a makeup shade based on inaccurate color descriptions).

7. Links to Third-Party Websites

The Website may contain links to third-party websites (e.g., social media platforms like Instagram or Facebook, payment processors like Stripe or PayPal, or shipping carriers like DHL). These links are provided for convenience only, and Valentine-beauty does not control or endorse the content, privacy policies, or practices of third-party sites. You access third-party websites at your own risk, and Valentine-beauty shall not be liable for any loss or damage arising from your use of such sites. We recommend reviewing the privacy policy and terms of use of any third-party site before sharing personal information.

8. Limitation of Liability

  • Disclaimer of Warranties: The Website and its content are provided “as is” and “as available” without any warranties of any kind (express or implied), including warranties of merchantability, fitness for a particular purpose, or non-infringement. Valentine-beauty does not warrant that the Website will be secure, error-free, or compatible with your device, or that our luxury products will meet your specific expectations (except as outlined in our Refund Policy).
  • Limitation of Liability: To the maximum extent permitted by law, Valentine-beauty shall not be liable for any direct, indirect, incidental, special, or consequential damages (e.g., loss of data, loss of profits, damage to your device, inconvenience, or emotional distress) arising from your access to or use of the Website, or your purchase or use of Valentine-beauty products, even if we have been advised of the possibility of such damages. Our total liability for any claim related to the Website or your order shall not exceed the total amount you have paid to Valentine-beauty for the relevant product(s) in question.

9. Indemnification

You agree to indemnify, defend, and hold harmless Valentine-beauty, its officers, employees, and licensors from and against any claims, losses, damages, liabilities, and expenses (including attorney fees) arising from:
  • Your use of the Website or violation of these Terms.
  • Your submission of user-generated content (if applicable).
  • Your purchase or use of Valentine-beauty products (including any disputes with third parties related to the products).
  • Any breach of your representations or warranties under these Terms.

10. Changes to These Terms

Valentine-beauty may update these Terms of Use from time to time to reflect changes in our business practices, legal requirements, or Website features. When we make changes, we will revise the “Last Updated” date at the top of this page and post the revised Terms on the Website. Your continued access to or use of the Website after the changes take effect constitutes your acceptance of the revised Terms. We encourage you to review these Terms periodically to stay informed of updates.

11. Governing Law & Dispute Resolution

  • Governing Law: These Terms shall be governed by and construed in accordance with the laws of the State of New York, United States, without regard to its conflict of laws principles.
  • Dispute Resolution: Any dispute arising from or related to these Terms or your use of the Website shall first be resolved through good-faith negotiation by contacting our customer service team at [email protected]. If the dispute cannot be resolved through negotiation, it shall be submitted to binding arbitration in New York City, New York, in accordance with the rules of the American Arbitration Association. Arbitration awards shall be final and binding on both parties.

12. Contact Us

If you have questions, concerns, or disputes related to these Terms of Use or your use of the Website, please contact our dedicated customer service team at [email protected]. We will make every effort to resolve issues promptly and fairly, upholding the same level of luxury, care, and attention to detail that defines our brand.
By accessing or using Valentine-beauty.com, you acknowledge that you have read, understood, and agreed to these Terms of Use.